If you live in the surrounding area, call 858-454-7540 and make an appointment to drop off your wardrobe. If it is a large wardrobe, we will visit you. If you live outside our area, please call us for simple shipping instructions. Please remember Encore specializes only in fine designer apparel and accessories such as Chanel, Armani, Valentino, St. John, etc. It takes a day or two for us to evaluate your wardrobe. At that time we will phone you with an offer. Our offer to you is based on the condition of each item, its age and salability to our discerning clientele. We look forward to sending you a check.